About📝

Cloudcon is an all-in-one software aimed at enhancing process efficiency, performance, and profitability for organizations in the civil, enterprise, and rental sectors. It specializes in customized digital integrations, allowing businesses to transition from paper-based systems or unify multiple platforms into a streamlined, user-friendly solution. Its mission is to deliver industry-focused software that drives productivity, accuracy, compliance, and cost efficiency, eliminating redundancies and inefficiencies.

Background

Cloudcon was designed to address inefficiencies in civil, enterprise, and rental sectors. Challenges included scattered systems, high manual workload, and low integration capabilities, which led to inaccurate data, reduced productivity, and increased costs.

Objective

• Provide a tailored digital platform for industries requiring high customization.
• Replace paper-based or disconnected systems with an integrated digital solution.
• Reduce implementation costs and time through a pre-built framework.
• Increase organizational productivity, compliance, and profitability.

Design Process🎨

The UX process followed the design thinking framework with these eight phases:

1. Empathize – Conduct user interviews and gather pain points.
2. Define – Narrow down specific problems to solve.
3. Ideate – Brainstorm digital integrations and module structures.
4. Prototype – Create low-fidelity wireframes for user validation.
5. Test – Perform usability testing on workflows and features.
6. Iterate – Optimize design with feedback loops.
7. Develop – Finalize high-fidelity designs.
8. Launch – Deploy the finished platform with robust user training.

Research🔍

Value Proposition Mapping

Research activities included:

• User Interviews: 15 stakeholders across civil, rental, and enterprise sectors.